Over the past 40 years, warehousing has seen major enhancements in accuracy and speed made possible by advances in lift trucks, product identification, and radiofrequency communications. Much of the improvements were a result of software controls, first with companies writing their own software, and later with standard enhanced processes and packaged warehousing systems.
Even with these advancements, accuracy and efficiency of warehousing remains, although improved, still a critical issue. Many of the recent software improvements have targeted the kind of errors people make and the time it takes to solve them. Now organizations have embraced labor management systems, which leverage complicated engineering standards to track and measure the performance of operators. Yet, performance issues persist and inaccuracies continue.