Spring Launches New RFID Tag & Trace

Spring Global Delivery Solutions (Spring) has announced that it is offering e-commerce businesses radio frequency identification (RFID) tracking on goods sent internationally.

Spring said that its “Tag & Trace” service features up to 13 tracking events along the logistics chain. It will allow e-commerce companies to see, for example, when their goods arrive in the destination country, when they are awaiting customs clearance; and when they are out for delivery to the customer.

An RFID tag is read at each tracking event through radio waves rather than hand-scanning, which means that the potential for human error is reduced. The RFID tags offer a near 100% read quality.

If the retailer is working with third party logistics they can now gain gauge their performance by seeing exactly when the goods leave the warehouse and following their journey to their final destination.

Spring said it has introduced the service because it recognises that status updates, shipment information and delivery speed are extremely important to e-commerce businesses.

“Sometimes the cost of a full tracking service doesn’t make sense for certain goods. So Spring has created Tag & Trace which will provide retailers and customers with essential information previously unavailable.

The result is that retailers give an even better customer service, add value to their business and stand out from the competition,” said Paul Taylor, Head of Sales & Marketing UK, Spring Global Delivery Solutions.