Northstar Ski Resort RFID-Enables Guest Locker Rooms
Featuring Andy Buckley, director of resort experience, Northstar

Used with permission from RFID Journal, Inc.

As anyone who has recently visited a large ski resort knows, high-touch (and high-cost) ski concierge services are hot these days. Destination resorts are going all out to attend to customers' every need and keep them comfortable. To that end, California's Northstar-at-Tahoe ski resort offers its guests season-long ski-storage and locker-room services. In an effort to raise the convenience level even more, the resort recently began issuing RFID-enabled cards for accessing those services.

Located just north of Lake Tahoe, Northstar-at-Tahoe offers 83 groomed trails on 2,490 acres, and is owned by ski-area operator Booth Creek Ski Holdings. The resort worked with Gantner, an Austrian RFID systems integrator specializing in recreational and sports-related applications of RFID, to develop and install the RFID technology at the resort. The system became operational last ski season, and is being expanded this coming season to include an additional level of service.