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Case Study: dcLINK® Automates Labeling And Tracking Of Regulated Product, Speeds Accounting for Mentor Corp.
August 31, 2007
Case Study: Mentor Corp.
Mentor Corporation, a leading supplier of saline and silicone breast implants and other products for the global aesthetic medicine market, is a stickler for detail.
The company's implant products are Class I, Class II, and Class III medical devices that are uniquely identified. Silicone gel breast implants are tracked to comply with U.S. Food and Drug Administration (FDA) regulations. Mentor documents the movement of each implant through a complex consignment sales process to the doctor who uses it. Accurate real-time data matters to Mentor. That's why Mentor trusts dcLINK®.
Challenge:
Meeting stringent regulatory requirements for product identification, labeling, and tracking was only part of Mentor's challenge. The company also wanted to simplify complex manual business processes in its consignment sales channel, enhance customer service, and reduce time to invoice.
Mentor needed an automated data capture solution integrated with its JD Edwards enterprise application that could generate serialized labeling, automate complex manual processes, and meet rigorous validation requirements.
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