Articles
RSSA History of Failure: Airlines And Airports Can Bring An End To Baggage And Cargo Woes By John C. Shoemaker, Shipcom Wireless
September 21, 2007
•Article: Baggage Handling
Today, the problem of baggage handling, or mishandling, is worse than ever. IATA announced that for the first six months of 2007, mishandled bags has increased 30% over 2005. Worse, there is no end in sight ... or is there?
From conversations with numerous airlines and airports around the world there are some clear reasons and not. Too many airlines think that 99% performance in baggage handling is acceptable, even if that means tens of thousands of bags are lost, mishandled, destroyed or pilfered.
Each lost or mishandled bag costs an airline between $50 and $100. One airline vice president told me that they just don't have a problem since the percentage is so small. For several airlines in one country, it means hundreds of thousands of bags are routinely and predictably lost or mishandled each year. Apparently, the costs get buried in a maize of spreadsheets.
Click Here To Download:•Article: Baggage Handling
About John Shoemaker
John Shoemaker is currently President of Shipcom Wireless, a software solutions provider for integrating data from AIDC/RFID technologies with ERP systems to gain real time, on demand visibility. Shoemaker has spent the last 20 years in the hardware and software business with AIDC technologies. He was a former Senior Vice President with Computer Identics, Intermec/Amtech Div, TransCore, Matrics and Symbol Technologies. He has managed applications for vehicle access control, personal identification, asset management, security, logistics, baggage handling, and data presentment for corporate dashboards.
